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Tickets
Tickets for the Cartagena 16th Music Festival: “The Color of Sound: Instrumental Chamber Music from the 19th Century” are available through Tu Boleta.
PURCHASE YOUR TICKET
You can contact us by phone at the Call Center (+57) (60-1) 593-6300 or #593.
Personalized attention with Brayan Bernal: (+57) 320 877 42 84
CONSULT THE TUBOLETA TICKET OFFICE
Remember that the 16th version of the Cartagena Music Festival will be in person and will take place from January 4 to 10, 2022. In addition, compliance with health protocols established by the National and Local Government will be required, including vaccination card or digital certificate of vaccination for those over 12 years old, showing the complete vaccination schedule or the beginning of the same with the first vaccination.
Important Information - Covid-19 Measures
Remember that, even though the authorities have gradually allowed the reactivation of the entertainment sector and with this live concerts with greater capacity, the COVID-19 has not disappeared and therefore it is your responsibility to abide by the self-care measures contemplated in the biosecurity protocol that is in force at the time of the concert.
Additionally, please note that by purchasing tickets in individual box seats or in one of the designated groups in bleachers enabled for individual purchase, you are accepting that you may be located in the same box or bleachers with third parties, in which case, the organizer of the event must ensure compliance with the biosecurity measures in force at the time of the concert and it will be your duty to abide by them.
Also, keep in mind that the purchase of tickets in individual box seats or in one of the designated groups in bleachers enabled for individual purchase, accepts that at the time of entry, the event organizer will require a vaccination card or digital certificate of vaccination, which shows, at least, the beginning of the vaccination schedule.
The promoter and the stage manager reserve the right to modify the assigned locations, as long as the authorities impose greater biosecurity restrictions to the stage. In any case, the chosen location and sector will be guaranteed.
Finally, please note that in case you do not comply with the self-care measures or restrictions imposed by law or those that the event organizer provides for compliance with biosafety protocols, you may be removed from the event without refund of money.
Preguntas Frecuentes
1. 1. WHERE DO I GET THE BALLOT? + -
At the different points enabled by Tu Boleta:
- By internet: https://tuboleta.com/
- By phone: Call center (60-1) 593-6300 or #593
- At ticket offices See points of sale
2. WILL THERE BE FREE ADMISSION EVENTS? IF SO, HOW AND WHERE CAN I CLAIM MY TICKETS? + -
All events held at the Getsemaní Auditorium of the Convention Center and the Proclamation Palace will be of free admission without tickets. Admission to the auditorium and seat assignment will be by arrival order, until full capacity is reached, which is why it is recommended to arrive one hour in advance to the venue.
3. WHERE WILL THE CONCERTS BE HELD? + -
In this version our program will take place at the Adolfo Mejía Theater (see map), the Chapel of the Sofitel Santa Clara Hotel, the Chapel of the Charleston Santa Teresa Hotel, the Getsemaní Auditorium (see map) of the Cartagena de Indias Convention Center and, for the first time, we will be at the Proclamation Palace.
4. I BOUGHT TICKETS ONLINE BUT I DON'T KNOW WHAT TO DO NOW. + -
If you purchased your ticket online or by phone, you must go at least one hour before the event begins to the ticket offices located in the different venues to claim your physical ticket. If you have your digital ticket, you can go directly to the logistic personnel located at the entrances to enter the event.
5. ONLINE ASSISTANCE? IF YOU HAVE ANY DOUBTS, PLEASE CONTACT + -
You can call the Call Center (60-1) 593-6300 or #593.